Delivery Policy

At Gyanbari.com, we aim to deliver books and other physical products safely and efficiently throughout Bangladesh.

1. Delivery Service

We use third-party courier services such as Steadfast, Pathao, and other available courier services for product delivery. The courier service used may vary depending on the delivery location, availability, and order requirements.

2. Delivery Charge

Delivery charges vary according to the applicable rates and policies of the selected courier service. Charges may differ based on delivery location, parcel size, weight, and other conditions set by the courier company.

The applicable delivery charge will be communicated or displayed when placing the order.

3. Delivery Time

Delivery time depends on the courier service, delivery location, weather, holidays, transportation conditions, and other circumstances beyond our control.

4. Customer Information

Customers must provide a correct name, mobile number, and complete delivery address. Gyanbari.com will not be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

5. Damaged Products

Customers are requested to check the package upon delivery.

Products damaged after being received by the customer due to improper handling, storage, or use are not eligible for return or refund.

6. Delivery Problems

If there is an issue with the delivery or the product appears to have been damaged during transportation, please contact Gyanbari.com as soon as possible with your order details so that the matter can be reviewed.

7. Contact Us

Gyanbari.com
Contact: 01744690160